FAQs

Frequently Asked Questions

NEEJE means personal in Hindi and a bridge in Japanese. That is what it does. It is a web app that allows clinicians to take informed consent for medical and dental Interventions. It improves patient-doctor communication and leads them to jointly create a consent form personalised to the patient, the doctor and the intervention. It will have all the information vital to the patient and the doctor, cutting out all the irrelevant jargon that usual consent forms have.

NEEJE is a simple software that is based on the principle of co-production. When patients and doctors work together, they can work wonders. Rhetoric aside, NEEJE gets clinicians and patients to discuss and document important and pertinent things from both points of view. A result is a consent form that is created with patients’ input and is unique to their circumstances.

NEEJE is fully compliant with data privacy legislation. All data is encrypted and maintained on local servers. NEEJE ensures that data is only shared on a ‘need-to-know basis and has
implemented 2-factor authentication at all levels, including patients, doctors and administrative staff.

NEEJE aims to reduce complaints and litigation against clinicians using evidence-based best practice principles. Litigation is not uncommon, and complaints are relatively common in healthcare. NEEJE is a tool that helps reduce the likelihood of complaints and litigation and provides a robust defence.

NEEJE empowers patients by allowing them to discuss their concerns and needs with their clinicians. It can help visually impaired people by providing an option to audio record the consultation with their clinician. It offers the patients an opportunity to involve any support person in the discussion and to take time to understand the full implications of the complex clinical information about their intervention in the comfort of their home. NEEJE will reduce the stress that comes with any intervention.

All clinicians know that communication is the most powerful tool in their arsenal to engage patients. At its heart, NEEJE is a communication enhancer. It helps doctors to communicate with patients in a language they understand and around topics that are most important to them, all this while ticking all the boxes that fully informed consent requires and without
increasing time spent. Complaints are taxing for doctors; NEEJE is an attempt to reduce that.

There are several ways in which NEEJE saves time. It substitutes the progress note the clinician would have ordinarily made from the patient consultation and that too in a sound template, without missing anything important. The consent form can be shared with other doctors, such as the patient’s general practitioner, without any need to write an additional letter.

The patient prefills information which further saves clinician time. NEEJE is an intelligent system that will start learning a clinician’s preferences and language, making auto entries and suggestions with subsequent forms.

NEEJE will also help save precious theatre time as consent forms are tracked on the dashboard, and there is no last-minute scrambling to find the paper form, which is not uncommon.

According to the law, people are assumed to have the capacity to provide consent, and clinicians must consider capacity before taking informed consent. There is a significant minority of patients who lack the capacity to consent. NEEJE recognises that capacity to consent is central to the process of informed consent and that lack of capacity scenarios cause much anguish and work for clinicians. NEEJE is unique in providing a logical step-by-step process to determine the most appropriate consent provider in such situations.

NEEJE can work on any device with a web browser, be it a desktop, laptop, tablet or phone.

Your electronic record provider can ask for NEEJE API to integrate it into their system. The easiest way is to download the completed form and upload it into the patient’s file on your medical record system.

NEEJE allows administrators to run customisable reports on many different parameters. Please get in touch with us to discuss your requirements.

NEEJE stores data by following local legal requirements. You can request your full dataset when you cancel your account.

NEEJE is multilingual and multinational by design. Don’t hesitate to contact us to discuss your specific requirements.